Meet Jessica!
Job Title:Medical Assistant
How long have you been with IVF Michigan & Ohio Fertility Centers?
10 years
What inspired you to pursue a career in your field?
I am drawn to working at IVF Michigan because it offers a unique opportunity to make a significant impact in people’s lives. Helping individuals and couples achieve their dream of having a family is incredibly meaningful to me. Supporting patients through their journey, understanding their challenges, and celebrating their successes is highly fulfilling.
Can you share a memorable moment or achievement from your time at IVF Michigan?
I was invited to a patients baby shower and then to her twins’ first and second birthday parties. It’s amazing to think that they’re now already 10 years old!
Can you describe a recent project or task you worked on that you’re particularly proud of?
I am in the process of planning my wedding that I am very excited about, I also enjoy helping at the animal shelter when I have time.
Can you describe your role and what you do on a daily basis to support our mission?
My role involves supporting both the medical team and our patients throughout their journey. I assist with preparing patients for exams, taking history for the doctors, ordering the supplies and helping with procedures as needed. I’m also responsible for managing medical records, and ensuring lab work is processed smoothly. I am responsible for updating our OSHA compliance manual. In addition to these tasks, I strive to provide compassionate support to patients, answering questions and helping them feel comfortable during what can be an emotional process. My goal is to ensure that patients have a positive experience and that the clinic runs efficiently to best serve their needs
Can you share a fun fact about yourself that your colleagues might not know?
I enjoy knitting blankets and I look forward to taking a glass blowing class.
What is your favorite hobby?
I love tennis! My father had me on the tennis court as soon as I can walk. !
In what ways has the employee positively impacted the workplace or gone above and beyond in their role?
Jessica is always willing to lend a helping hand. She is very much appreciated and loved by all her co-workers and patients.
Jess always goes out of her way to help her fellow nursing staff. She is on the chore rotation and helps get new patient histories. She is our go to chart finder. She helps with voicemails, calling patients with results, makes sure the exam rooms are stocked, sets up saline trays, etc.
How has this employee contributed to improving our workplace environment or company culture?
Jess is rockstar! All the patients love her because they see her every day when she draws their labs. Most of our reviews mention her by name. She not only does her assigned work but goes the extra mile to help the receptionists or nurses when we are busy. She is our go to gal when we need something because she has been with the company for many years and is super passionate about her job.
We look forward to coming to work every day because we know Jess is the first face you see in the morning. She always greets us with a smile and a “good morning”. She is always so positive and caring to all of those around her